These items are referred to as “ Basic Items“. Basic Postage $12.50: Applies to orders NOT containing Roses, 120mm and larger pots/grow-bags, Bare-rooted Trees, Composting Buckets, nor any items with individually specified delivery charges, all delivered at one time, will incur the normal $12.50 freight charge.The summary of all current delivery options is: Due to their higher freight costs, bulky or heavy products such as roses, large pots and a small number of hard goods have higher delivery charges. Our regular delivery charge for basic items is $12.50 Australia-wide, regardless of the number of items ordered. We do not deliver outside Australia but happily deliver orders placed from overseas for Australian delivery. remote islands and Territories such as Christmas Island, Lord Howe Island, Norfolk Island, Cocos Islands, Groote Eylandt). We service virtually all areas of Australia with only those areas not serviced by these organisations being excluded (e.g. This way we can ensure your order is in transit for the shortest time possible.ĭelivery is normally via Australia Post with larger orders delivered via StarTrack Express* courier.

Our team packs and dispatches each day based on the best timing of delivery service to your state. While this stock is generally sound, we recommend planting these items as soon as possible. It is also important to mention that discounted ‘end-of-season’ stock is sold on an ‘as is’ basis and is exempt from this guarantee. Once again contacting us through social media platforms may be less reliable, so we encourage you to use our email or phone number for a smoother experience. If you need to make a return, please contact our Customer Service department via email at or by phone at 1300 606 242 for authorisation before proceeding. Please also remember not to dispose of any items until you’ve spoken to us, as to be eligible for a replacement, credit, or refund, we may request photos or additional information for any item(s) in question. Please note that it’s important to get in touch with our customer service team within 7 days of receiving your order if you have any concerns as claims regarding arrival condition after 7 days of arrival will not be recognised. You can contact us via email at or by phone at 1300 606 242, Monday to Friday EST, contacting us through social media platforms may be less reliable, so we encourage you to use our email. On the off chance your plants get stuck in the mail or haven’t arrived in the best condition, we ask that you reach out to us promptly with any concerns or issues. Money-Back Guarantee GUARANTEE & RETURNS:Īt Garden Express, we want to ensure that you have a positive purchasing experience. Please ensure that you select your products carefully, including the quantity, as we will not exchange or refund products that have been incorrectly ordered.Home » Shop » Indoor Plants & Succulents » Succulents » Sedum » Sedum Autumn Joy It is recommended to schedule delivery when you're ready to plant. Please water your plants upon arrival and give them water daily until planting, once planted continue to water as needed. There are too many variables that could kill a plant, including hungry animals, poor soil conditions, drought, over watering, disease, insects and many other factors. We cannot be held responsible for stock that does not grow as it is subject to conditions beyond our control. Once your plant material order arrives, our responsibility ceases. We do guarantee that the plants ordered will arrive to your house happy & healthy, but we cannot guarantee a plant will live once it is out of our possession. We guarantee all PlantCentral.ca plants to be high quality, true to type, and properly shipped. Thank you for supporting small business!Įvery endeavour is made to fill orders with grade and quality of stock ordered. We hope you will consider purchasing our plants from our small business over a big-boxed store. Our family owned business aims to provide great value and service to our customers, and promoting a fair and mutual relationship that has customers coming back for years. Myself or my manager inspect every order before leaving for delivery.

Quality Plants - with 30 years of growing, horticulture, and sales experience, We will only select the best of the best of plant material. We'll get your order to your home quickly and safely. PlantCentral.ca is a family owned and operated online garden center established in 2019, located in Mississauga Ontario.Īffordable prices - Not only do we grow some of our listed plants, but we also order direct from some of the top nursery growers in Ontario, British Columbia, Quebec, and the United States.Ĭonvenience and Service - We'll delivery your order right to your door. Family owned and operated nursery since 2019.

Autumn joy sedum in pots